Media Informasi Dan Komunikasi Pemerintah Provinsi Jawa Barat
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Abstract
institution using digital media to communicate with the public. Internet users in Indonesia on
2017 is 143.26 million. This is in line with the increase of the number of users of social
media.To reach a large public, Governments need to use digital media to deliver information
and communicating with the public.
The purpose of the research is to describes the information and communication
media used by the provincial Government of West Java to communicate with the public and
what kind of information which delivered through official media of government. This study
uses qualitative methods, with the virtual Ethnography approach by analyzing the
information on social media and user interaction in the cyber space. Data collection process
is using observation of participation.
The results of the study show that the provincial Government of West Java using
official website, social media platform as instagram, facebook, twitter, youtube, and email to
communicate with public. The type of information which delivered by official media
provincial government of west java are the policy and Government program, tourism
information, tax, natural disasters, health, sports, the achievements of the Government,
activities, and the special event. Information which delivered through official website are
more formal and presented comprehensive. Nevertheless, information delivered through all
social media platform is the same information, in a different format
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