Issue Title
Vol 3, No 2 (2019) Integrating e-servqual and kano model to improve adorable projects website service quality Abstract  PDF
Rahma Fauziyah, Yati Rohayati, Boby Hera Sagita
Vol 2, No 2 (2018) Klasifikasi Atribut Pelayanan Mobile Banking dengan Kano Model Berdasarkan Dimensi E-Servqual Abstract  PDF
Imam Safi'i
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