Collaborative Operating Standards: Development Of Dynamic-Adapative Policy Model
Abstract views: 30
,
Pdf downloads: 18
Keywords:
Adaptive Governance, Dynamic Governance; Collaborative Operating Standard
Abstract
Adaptive management Governance and Dynamic institutional systems are being promoted as recipes for improving policy performance. In our opinion, there is relevance to this basic assumption with research findings showing that the empowerment model in implementing public service policies will be effective if it is carried out with adaptive policy governance and a dynamic bureaucracy. This argument is supported by empirical facts that there is a coherent relationship between adaptive governance and dynamic bureaucratic systems in moderating increased public participation and support for policy implementation. So the purpose of this study is to identify the factors that lead to the success of public policy. Through in-depth qualitative analysis. the implications of the research results are developed as a Dynamic-Adaptive policy model with the conclusion that adaptive policy governance does not work effectively without the support of a dynamic institutional system.
Downloads
Download data is not yet available.
References
References
Adila, N., Yazid, A., Mahat, N. F., Bakar, H., & Hassan, M. S. (2022). Malaysian’S Level of Standard Operating Procedure (Sop) Compliance in the Fight Against Covid-19 Infection During Endemic Phase. E-Journal of Media & Society, 8. https://ir.uitm.edu.my/id/eprint/57062/1/57062.pdf
Andhika, L. R. (2021). Adaptive Governance of Coastal Zone: Meta Theory Analysis. Innovation Development-Journal of KELITBANGAN, 9(1), 87–102.
Ansell, C., & Gash, A. (2007). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543–571. https://doi.org/10.1093/jopart/mum032
Ansell, C., & Gash, A. (2008). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543–571. https://doi.org/10.1093/jopart/mum032
Arai, Y., Maswadi, Oktoriana, S., Suharyani, A., Didik, & Inoue, M. (2021). How can we mitigate power imbalances in collaborative environmental governance? Examining the role of the village facilitation team approach observed in west Kalimantan, Indonesia. Sustainability (Switzerland), 13(7). https://doi.org/10.3390/su13073972
Arrozaaq, D. L. C. (2016). Collaborative Governance (Studi Tentang Kolaborasi Antar Stakeholders Dalam Pengembangan Kawasan Minapolitan di Kabupaten Sidoarjo). Kebijakan Dan Manajemen Publik, 3, 1–13. http://repository.unair.ac.id/67685/
Aruleswaran, A. (2020). Frederick Taylor: Putting The Science In Management. https://www.leaderonomics.com/articles/business/putting-science-management
Astuti, R. S., Warsono, H., & Rachim, A. (2020). Collaborative Governance dalam Perspektif Administrasi Publik. In Program Doktor Adminsitrasi Publik Universitas Diponegoro Press (Vol. 4, Issue 1). Tim DAP Press. http://jurnal.umt.ac.id/index.php/jgs/article/view/2334
Blühdorn, I., & Deflorian, M. (2019). The collaborative management of sustained unsustainability: On the performance of participatory forms of environmental governance. Sustainability (Switzerland), 11(4). https://doi.org/10.3390/SU11041189
Bracker, J. (2012). Strategic of the Development Management Concept. Management, 5(2), 219–224.
Butler, J. R. A., Wise, R. M., Skewes, T. D., Bohensky, E. L., Peterson, N., Suadnya, W., Yanuartati, Y., Handayani, T., Habibi, P., Puspadi, K., Bou, N., Vaghelo, D., & Rochester, W. (2015). Integrating Top-Down and Bottom-Up Adaptation Planning to Build Adaptive Capacity: A Structured Learning Approach. Coastal Management, 43(4), 346–364. https://doi.org/10.1080/08920753.2015.1046802
Choi, T., & Robertson, P. J. (2014). Deliberation and decision in collaborative governance: A simulation of approaches to mitigate power imbalance. Journal of Public Administration Research and Theory, 24(2), 495–518. https://doi.org/10.1093/jopart/mut003
Curristine, T., Lonti, Z., & Joumard, I. (2007). Improving Public Sector Efficiency: Challenges and Opportunities. OECD Journal on Budgeting, 7(1), 1–42. http://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=16087143&AN=26394361&h=GmjbAdCYZO9jj8PsdifF9f2ua1t64owO8KcOuef3p6h8rTKpEQr61dzPS3E4a3RafNbhp/kKgnzDcwoLgRlClA==&crl=c
Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549–559. https://doi.org/10.1111/0033-3352.00117
Denhardt, J. V., & Denhardt, R. B. (2007). New Public Service. In Encyclopedia of Public Administration and Public Policy, Second Edition (Print Version). https://doi.org/10.1201/noe1420052756.ch268
Donovan, D. (2016). Mental health nursing is stretched to breaking point. Nursing Standard (Royal College of Nursing (Great Britain) : 1987), 30(25), 33. https://doi.org/10.7748/ns.30.25.33.s40
Gray, B. (1989). Collaborating: Finding Common Ground for Multiparty Problems by Barbara Gray Review by: Robert Kramer. Academy of Management, 15(3), 545–547.
Hamid, A. (2011). Regional Autonomy and Public Services. Academica Journal, 03(01), 535–546.
Hatfield-Dodds, S., Nelson, R., Csiro, D. C., & Cook, D. (2007). Adaptive governance: An introduction, and implications for public policy. 51st Annual Conference of the Australian Agricultural and Resource Economics Society, 2006(February), 1–13. http://econpapers.repec.org/RePEc:ags:aare07:10440.
Heyden, M. L. M., Fourné, S. P. L., Koene, B. A. S., Werkman, R., & Ansari, S. S. (2017). Rethinking ‘Top-Down’ and ‘Bottom-Up’ Roles of Top and Middle Managers in Organizational Change: Implications for Employee Support. Journal of Management Studies, 54(7), 961–985. https://doi.org/10.1111/joms.12258
Hidayat, S. (2016). Reconsidering the Concept of Good Governance: Theoretical Discourse. Indonesian Society, 42(2), 151–165.
Holling, C. . (1978). Adaptive environmental assessment and management: an overview. In Intenational Series On Applied Systems Analysis. The Pitman Press, Bath.
Holmes, B. (2011). Citizens ’ engagement in policymaking and the design of public services. Policy, 1, 1–45.
Janssen, M., & van der Voort, H. (2016). Adaptive governance: Towards a stable, accountable and responsive government. Government Information Quarterly, 33(1), 1–5. https://doi.org/10.1016/j.giq.2016.02.003
Julianto, P. (2020). Community Participation in the Self-Help Housing Stimulant Assistance Program (Bsps) in Koto Baru Village, Koto Baru District (2020). Qawwam: The Leader's Writing, 1(2), 1–12. https://doi.org/10.32939/qawwam.v1i2.79
Kabir. (2016). Public Service Within the Framework of Regional Autonomy. Proceedings of the 2nd UNISBANK (SENDI_U) 2016 National Multi-Discipline Seminar & Call For Papers, 021, 709–716.
Khalis, S. R. (2020). The Importance of Standard Operating Procedures (SOP) Services and Its Implementation in the Office Pentingnya Standar Operasional Prosedur (SOP) Pelayanan dan Penerapannya di dalam Kantor.
Lemos, M. C., & Agrawal, A. (2006). Environmental governance. Annual Review of Environment and Resources, 31(1), 297–325. https://doi.org/10.1146/annurev.energy.31.042605.135621
Madhusudan, S. (2019). What are the SOPs (Standard Operating Procedures) and its benefits ? November, 1–4. https://www.researchgate.net/publication/337074540
Manghayu, A. et al. (2018). Stakeholder management in the realm of local government decision-making. Journal of MP (Government Management), 5(2), 109–123. https://ejournal.ipdn.ac.id/JMP/article/view/425
Maulidia, F. M. (2018). Influence of Bureaucratic Structure on Policy Implementation of Youth Care Health Service Program (PKPR). Husada Media Health Scientific Journal, 6(2), 183–192. https://doi.org/10.33475/jikmh.v6i2.37
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analisis (ThirD Edit, Vol. 1999, Issue December).
Mukhlis, M., Rahmatunnisa, M., & Yuningsih, N. Y. (2019). Starting Condition Problems in Collaboration of Lampung Province Central Government Displacement Policy. LIMBAR: Journal of Social and Development, 35(1), 1–10. https://doi.org/10.29313
Musaad, M. (2021). Implementation of Collaborative Governance in Public Policy Handling COVID-19. 3(4), 227–235.
Mustari, N. (2015). Understanding Public Policy: Formulation, Implementation and Evaluation of Public Policy. In Leutikaprio (Vol. 1). PT Leuttika Nouvalitera.
Nani, Y. N., & Tohopi, R. (2021). Research Data on the Implementation of the Gorontalo District BSPS Policy. In Implementation of Self-Help Housing Stimulant Assistance Policy.
Nawi, A., & Lestari, A. W. (2018). Implementation of Social Rehabilitation Program Policies in Bumiaji District, Batu City. JISIP: Journal of Social and Political Science, 7(1), 11–16. https://publikasi.unitri.ac.id/index.php/fisip/article/view/1437
Neo, B. S., & Chen, G. (2007). Dynamic Governance. World Scientific Publishing Co. Pte. Ltd.
Norman, N. A., Razak, A. R., & Kasmad, R. (2020). Adaptive Governance Dalam Pengembangan Kapasitas Pemerintah Daerah Dalam Pemberdayaan Pedagang Kaki Lima ( PKL ) Di Kabupaten Mamuju. 1(1), 146–161.
Pepinsky, T. B., Pierskalla, J. H., & Sacks, A. (2017). Bureaucracy and Service Delivery. Annual Review of Political Science, 20, 249–268. https://doi.org/10.1146/annurev-polisci-051215-022705
Minister of Public Works and Public Housing No. 20/PRT/M/2019. (2019). Home Ownership Convenience and Assistance for Low-Income Communities. State Gazette, 10(1), 279–288. http://dx.doi.org/10.1053/j.gastro.2014.05.023%0Ahttps://doi.org/10.1016/j.gie.2018.04.013%0Ahttp://www.ncbi.nlm.nih. gov/pubmed/29451164%0Ahttp://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=PMC5838726%250Ahttp://dx.doi.org/10.1016/j.gie.2013.07.022
Settlements, D. P. and K. (2020). Government Agency Performance Report (LAKIP).
Prapto, Y., Suradinata, E., Mulyati, D., & Thahir, I. (2019). Implementation of Community Policing Policy In Creating General Security and Order in The City of Bandung, West Java Province. Journal of Public Administration and Governance, 9(2), 387. https://doi.org/10.5296/jpag.v9i2.14809
PUPR, D. R. S. K. (2021). Technical Guide for Preparation of Self-Help Housing Stimulant Assistance Activities (BSPS). https://www.bpdp.or.id/uploads/files/2021/19Nov/PanduanTeknis_Proposal_GRS2022.pdf
PUPR, K. (2021). Criteria for Low-Income Communities and Requirements for Ease of Development and Housing Acquisition (pp. 1–7).
PUPR, P. M. (2018). Self-help Housing Stimulant Assistance. In State Gazette (Vol. 1, Issue 1, pp. 1–15). http://www.fao.org/3/I8739EN/i8739en.pdf%0Ahttp://dx.doi.org/10.1016/j.adolescence.2017.01.003%0Ahttp://dx.doi.org/10.1016/ j.childyouth.2011.10.007%0Ahttps://www.tandfonline.com/doi/full/10.1080/23288604.2016.1224023%0Ahttp://pjx.sagepub.com/lookup/doi/10
Youth, N. G. (2017). State Administrative Law. Faculty of Law, Panji Sakti University.
Riadi, S. (2020). Community Participation in Implementing the Home Renovation Program for the Poor in Silae Village, Ulujadi District, Palu City. Journal of Public Administration and Government, 2(2), 54–59. https://doi.org/10.22487/jpag.v2i2.110
S. Bratakusumah, D. (2019). Rethinking Directions of Politics and Bureaucracy Post-Neo-Liberalism: An Indonesian Experience. The Indonesian Journal of Development Planning, 3(3), 273–281. https://doi.org/10.36574/jpp.v3i3.86
Saleh, C., Hendrik, E., Zauhar, S., & Muhammad Nuh. (2001). Colaborative Governance In Public Administration Perspective. 23(1), 67–82.
Sandiasa, G., & Agustana, P. (2018). Administrative and Bureaucratic Reform of Regional Governments in Improving the Quality of Public Services in the Regions. Journal of Public Administration, 3(1), 1–9. Administrative and Bureaucratic Reform of Regional Governments in Improving the Quality of Public Services in the Regions.html
Secretariat, A. of S. A. N. (2020). Asean Public Service Delivery Guidelines. October.
Sharp, G. (2019). Principles for community empowerment. July, 1–25.
Shittu, A. K. (2020). Public Service and Service Delivery. Public Service And Public Delivery, October. https://doi.org/10.1007/978-3-319-31816-5
Singh, N. C., & Titi, V. (2015). Empowement For Sustainable Development Towards Operastional Strategies. In Syria Studies (Vol. 7, Issue 1). International Institute For Sustainable Development. https://www.researchgate.net/publication/269107473_What_is_governance/link/548173090cf22525dcb61443/download%0Ahttp://www.econ.upf.edu/~reynal/Civil wars_12December2010.pdf%0Ahttps://think-asia.org/handle/11540/8282%0Ahttps://www.jstor.org/stable/41857625
Subekti, M., Faozanudin, M., & Rokhman, A. (2017). The Effect of Communication, Resources, Disposition and Bureaucratic Structure on the Effectiveness of the Implementation of School Operational Assistance Programs in State Elementary School Education Units in Tambak District. The Indonesian Journal of Public Administration (IJPA), 3(2), 58–71. https://doi.org/10.52447/ijpa.v3i2.923
Tang, M. (2008). An agenda for the study of collaborative governance An Agenda for the Study of Collaborative Governance By Shui-Yan Tang School of Policy , Planning , and Development , and USC Judith and John Bedrosian Center on Governance and the Public. April 2008.
Taufiq, A. R. (2019). Implementation of Standard Operating Procedures (SOP) and Hospital Performance Accountability. Profita Journal, 12(1), 56. https://doi.org/10.22441/profita.2019.v12.01.005
UU no. 22 of 1999, D. R. (1999). Local government. In the State Gazette of the Republic of Indonesia (Issue 1, pp. 36–54).
Van Meter, D. S., & Van Horn, C. E. (1975). The Policy Implementation Process: A Conceptual Framework. Administration & Society, 6(4), 445–488. https://doi.org/10.1177/009539977500600404
Villamejor, M. F., & Mendoza. (2019). Policy Reforms to Improve the Quality of Public Services in the Philippines. 9–25.
Wahyani, W. (2013). Application of Service Quality Methods to Analyze Customer Satisfaction. 4. http://jurnal.itats.ac.id/wp-content/uploads/2013/06/Applying Methods, Service Quality to Analyze Customer Satisfaction
Wasistiono, S., & Anggraini, W. (2019). Three Paradigms in Government (Good Governance, Dynamic Governance, and Agile Governance). International Journal of Kybernology, 4(2), 79–91. www.ombudsmanassociation.org/docs/BIOAGo
Yasmeardi, F., Rizke, D., & Loupias, H. H. (2019). The role of bureaucracy in transition. The Journal of Politics, 28(4), 725–753. https://doi.org/10.2307/2127672
Adila, N., Yazid, A., Mahat, N. F., Bakar, H., & Hassan, M. S. (2022). Malaysian’S Level of Standard Operating Procedure (Sop) Compliance in the Fight Against Covid-19 Infection During Endemic Phase. E-Journal of Media & Society, 8. https://ir.uitm.edu.my/id/eprint/57062/1/57062.pdf
Andhika, L. R. (2021). Adaptive Governance of Coastal Zone: Meta Theory Analysis. Innovation Development-Journal of KELITBANGAN, 9(1), 87–102.
Ansell, C., & Gash, A. (2007). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543–571. https://doi.org/10.1093/jopart/mum032
Ansell, C., & Gash, A. (2008). Collaborative governance in theory and practice. Journal of Public Administration Research and Theory, 18(4), 543–571. https://doi.org/10.1093/jopart/mum032
Arai, Y., Maswadi, Oktoriana, S., Suharyani, A., Didik, & Inoue, M. (2021). How can we mitigate power imbalances in collaborative environmental governance? Examining the role of the village facilitation team approach observed in west Kalimantan, Indonesia. Sustainability (Switzerland), 13(7). https://doi.org/10.3390/su13073972
Arrozaaq, D. L. C. (2016). Collaborative Governance (Studi Tentang Kolaborasi Antar Stakeholders Dalam Pengembangan Kawasan Minapolitan di Kabupaten Sidoarjo). Kebijakan Dan Manajemen Publik, 3, 1–13. http://repository.unair.ac.id/67685/
Aruleswaran, A. (2020). Frederick Taylor: Putting The Science In Management. https://www.leaderonomics.com/articles/business/putting-science-management
Astuti, R. S., Warsono, H., & Rachim, A. (2020). Collaborative Governance dalam Perspektif Administrasi Publik. In Program Doktor Adminsitrasi Publik Universitas Diponegoro Press (Vol. 4, Issue 1). Tim DAP Press. http://jurnal.umt.ac.id/index.php/jgs/article/view/2334
Blühdorn, I., & Deflorian, M. (2019). The collaborative management of sustained unsustainability: On the performance of participatory forms of environmental governance. Sustainability (Switzerland), 11(4). https://doi.org/10.3390/SU11041189
Bracker, J. (2012). Strategic of the Development Management Concept. Management, 5(2), 219–224.
Butler, J. R. A., Wise, R. M., Skewes, T. D., Bohensky, E. L., Peterson, N., Suadnya, W., Yanuartati, Y., Handayani, T., Habibi, P., Puspadi, K., Bou, N., Vaghelo, D., & Rochester, W. (2015). Integrating Top-Down and Bottom-Up Adaptation Planning to Build Adaptive Capacity: A Structured Learning Approach. Coastal Management, 43(4), 346–364. https://doi.org/10.1080/08920753.2015.1046802
Choi, T., & Robertson, P. J. (2014). Deliberation and decision in collaborative governance: A simulation of approaches to mitigate power imbalance. Journal of Public Administration Research and Theory, 24(2), 495–518. https://doi.org/10.1093/jopart/mut003
Curristine, T., Lonti, Z., & Joumard, I. (2007). Improving Public Sector Efficiency: Challenges and Opportunities. OECD Journal on Budgeting, 7(1), 1–42. http://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=16087143&AN=26394361&h=GmjbAdCYZO9jj8PsdifF9f2ua1t64owO8KcOuef3p6h8rTKpEQr61dzPS3E4a3RafNbhp/kKgnzDcwoLgRlClA==&crl=c
Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549–559. https://doi.org/10.1111/0033-3352.00117
Denhardt, J. V., & Denhardt, R. B. (2007). New Public Service. In Encyclopedia of Public Administration and Public Policy, Second Edition (Print Version). https://doi.org/10.1201/noe1420052756.ch268
Donovan, D. (2016). Mental health nursing is stretched to breaking point. Nursing Standard (Royal College of Nursing (Great Britain) : 1987), 30(25), 33. https://doi.org/10.7748/ns.30.25.33.s40
Gray, B. (1989). Collaborating: Finding Common Ground for Multiparty Problems by Barbara Gray Review by: Robert Kramer. Academy of Management, 15(3), 545–547.
Hamid, A. (2011). Regional Autonomy and Public Services. Academica Journal, 03(01), 535–546.
Hatfield-Dodds, S., Nelson, R., Csiro, D. C., & Cook, D. (2007). Adaptive governance: An introduction, and implications for public policy. 51st Annual Conference of the Australian Agricultural and Resource Economics Society, 2006(February), 1–13. http://econpapers.repec.org/RePEc:ags:aare07:10440.
Heyden, M. L. M., Fourné, S. P. L., Koene, B. A. S., Werkman, R., & Ansari, S. S. (2017). Rethinking ‘Top-Down’ and ‘Bottom-Up’ Roles of Top and Middle Managers in Organizational Change: Implications for Employee Support. Journal of Management Studies, 54(7), 961–985. https://doi.org/10.1111/joms.12258
Hidayat, S. (2016). Reconsidering the Concept of Good Governance: Theoretical Discourse. Indonesian Society, 42(2), 151–165.
Holling, C. . (1978). Adaptive environmental assessment and management: an overview. In Intenational Series On Applied Systems Analysis. The Pitman Press, Bath.
Holmes, B. (2011). Citizens ’ engagement in policymaking and the design of public services. Policy, 1, 1–45.
Janssen, M., & van der Voort, H. (2016). Adaptive governance: Towards a stable, accountable and responsive government. Government Information Quarterly, 33(1), 1–5. https://doi.org/10.1016/j.giq.2016.02.003
Julianto, P. (2020). Community Participation in the Self-Help Housing Stimulant Assistance Program (Bsps) in Koto Baru Village, Koto Baru District (2020). Qawwam: The Leader's Writing, 1(2), 1–12. https://doi.org/10.32939/qawwam.v1i2.79
Kabir. (2016). Public Service Within the Framework of Regional Autonomy. Proceedings of the 2nd UNISBANK (SENDI_U) 2016 National Multi-Discipline Seminar & Call For Papers, 021, 709–716.
Khalis, S. R. (2020). The Importance of Standard Operating Procedures (SOP) Services and Its Implementation in the Office Pentingnya Standar Operasional Prosedur (SOP) Pelayanan dan Penerapannya di dalam Kantor.
Lemos, M. C., & Agrawal, A. (2006). Environmental governance. Annual Review of Environment and Resources, 31(1), 297–325. https://doi.org/10.1146/annurev.energy.31.042605.135621
Madhusudan, S. (2019). What are the SOPs (Standard Operating Procedures) and its benefits ? November, 1–4. https://www.researchgate.net/publication/337074540
Manghayu, A. et al. (2018). Stakeholder management in the realm of local government decision-making. Journal of MP (Government Management), 5(2), 109–123. https://ejournal.ipdn.ac.id/JMP/article/view/425
Maulidia, F. M. (2018). Influence of Bureaucratic Structure on Policy Implementation of Youth Care Health Service Program (PKPR). Husada Media Health Scientific Journal, 6(2), 183–192. https://doi.org/10.33475/jikmh.v6i2.37
Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analisis (ThirD Edit, Vol. 1999, Issue December).
Mukhlis, M., Rahmatunnisa, M., & Yuningsih, N. Y. (2019). Starting Condition Problems in Collaboration of Lampung Province Central Government Displacement Policy. LIMBAR: Journal of Social and Development, 35(1), 1–10. https://doi.org/10.29313
Musaad, M. (2021). Implementation of Collaborative Governance in Public Policy Handling COVID-19. 3(4), 227–235.
Mustari, N. (2015). Understanding Public Policy: Formulation, Implementation and Evaluation of Public Policy. In Leutikaprio (Vol. 1). PT Leuttika Nouvalitera.
Nani, Y. N., & Tohopi, R. (2021). Research Data on the Implementation of the Gorontalo District BSPS Policy. In Implementation of Self-Help Housing Stimulant Assistance Policy.
Nawi, A., & Lestari, A. W. (2018). Implementation of Social Rehabilitation Program Policies in Bumiaji District, Batu City. JISIP: Journal of Social and Political Science, 7(1), 11–16. https://publikasi.unitri.ac.id/index.php/fisip/article/view/1437
Neo, B. S., & Chen, G. (2007). Dynamic Governance. World Scientific Publishing Co. Pte. Ltd.
Norman, N. A., Razak, A. R., & Kasmad, R. (2020). Adaptive Governance Dalam Pengembangan Kapasitas Pemerintah Daerah Dalam Pemberdayaan Pedagang Kaki Lima ( PKL ) Di Kabupaten Mamuju. 1(1), 146–161.
Pepinsky, T. B., Pierskalla, J. H., & Sacks, A. (2017). Bureaucracy and Service Delivery. Annual Review of Political Science, 20, 249–268. https://doi.org/10.1146/annurev-polisci-051215-022705
Minister of Public Works and Public Housing No. 20/PRT/M/2019. (2019). Home Ownership Convenience and Assistance for Low-Income Communities. State Gazette, 10(1), 279–288. http://dx.doi.org/10.1053/j.gastro.2014.05.023%0Ahttps://doi.org/10.1016/j.gie.2018.04.013%0Ahttp://www.ncbi.nlm.nih. gov/pubmed/29451164%0Ahttp://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=PMC5838726%250Ahttp://dx.doi.org/10.1016/j.gie.2013.07.022
Settlements, D. P. and K. (2020). Government Agency Performance Report (LAKIP).
Prapto, Y., Suradinata, E., Mulyati, D., & Thahir, I. (2019). Implementation of Community Policing Policy In Creating General Security and Order in The City of Bandung, West Java Province. Journal of Public Administration and Governance, 9(2), 387. https://doi.org/10.5296/jpag.v9i2.14809
PUPR, D. R. S. K. (2021). Technical Guide for Preparation of Self-Help Housing Stimulant Assistance Activities (BSPS). https://www.bpdp.or.id/uploads/files/2021/19Nov/PanduanTeknis_Proposal_GRS2022.pdf
PUPR, K. (2021). Criteria for Low-Income Communities and Requirements for Ease of Development and Housing Acquisition (pp. 1–7).
PUPR, P. M. (2018). Self-help Housing Stimulant Assistance. In State Gazette (Vol. 1, Issue 1, pp. 1–15). http://www.fao.org/3/I8739EN/i8739en.pdf%0Ahttp://dx.doi.org/10.1016/j.adolescence.2017.01.003%0Ahttp://dx.doi.org/10.1016/ j.childyouth.2011.10.007%0Ahttps://www.tandfonline.com/doi/full/10.1080/23288604.2016.1224023%0Ahttp://pjx.sagepub.com/lookup/doi/10
Youth, N. G. (2017). State Administrative Law. Faculty of Law, Panji Sakti University.
Riadi, S. (2020). Community Participation in Implementing the Home Renovation Program for the Poor in Silae Village, Ulujadi District, Palu City. Journal of Public Administration and Government, 2(2), 54–59. https://doi.org/10.22487/jpag.v2i2.110
S. Bratakusumah, D. (2019). Rethinking Directions of Politics and Bureaucracy Post-Neo-Liberalism: An Indonesian Experience. The Indonesian Journal of Development Planning, 3(3), 273–281. https://doi.org/10.36574/jpp.v3i3.86
Saleh, C., Hendrik, E., Zauhar, S., & Muhammad Nuh. (2001). Colaborative Governance In Public Administration Perspective. 23(1), 67–82.
Sandiasa, G., & Agustana, P. (2018). Administrative and Bureaucratic Reform of Regional Governments in Improving the Quality of Public Services in the Regions. Journal of Public Administration, 3(1), 1–9. Administrative and Bureaucratic Reform of Regional Governments in Improving the Quality of Public Services in the Regions.html
Secretariat, A. of S. A. N. (2020). Asean Public Service Delivery Guidelines. October.
Sharp, G. (2019). Principles for community empowerment. July, 1–25.
Shittu, A. K. (2020). Public Service and Service Delivery. Public Service And Public Delivery, October. https://doi.org/10.1007/978-3-319-31816-5
Singh, N. C., & Titi, V. (2015). Empowement For Sustainable Development Towards Operastional Strategies. In Syria Studies (Vol. 7, Issue 1). International Institute For Sustainable Development. https://www.researchgate.net/publication/269107473_What_is_governance/link/548173090cf22525dcb61443/download%0Ahttp://www.econ.upf.edu/~reynal/Civil wars_12December2010.pdf%0Ahttps://think-asia.org/handle/11540/8282%0Ahttps://www.jstor.org/stable/41857625
Subekti, M., Faozanudin, M., & Rokhman, A. (2017). The Effect of Communication, Resources, Disposition and Bureaucratic Structure on the Effectiveness of the Implementation of School Operational Assistance Programs in State Elementary School Education Units in Tambak District. The Indonesian Journal of Public Administration (IJPA), 3(2), 58–71. https://doi.org/10.52447/ijpa.v3i2.923
Tang, M. (2008). An agenda for the study of collaborative governance An Agenda for the Study of Collaborative Governance By Shui-Yan Tang School of Policy , Planning , and Development , and USC Judith and John Bedrosian Center on Governance and the Public. April 2008.
Taufiq, A. R. (2019). Implementation of Standard Operating Procedures (SOP) and Hospital Performance Accountability. Profita Journal, 12(1), 56. https://doi.org/10.22441/profita.2019.v12.01.005
UU no. 22 of 1999, D. R. (1999). Local government. In the State Gazette of the Republic of Indonesia (Issue 1, pp. 36–54).
Van Meter, D. S., & Van Horn, C. E. (1975). The Policy Implementation Process: A Conceptual Framework. Administration & Society, 6(4), 445–488. https://doi.org/10.1177/009539977500600404
Villamejor, M. F., & Mendoza. (2019). Policy Reforms to Improve the Quality of Public Services in the Philippines. 9–25.
Wahyani, W. (2013). Application of Service Quality Methods to Analyze Customer Satisfaction. 4. http://jurnal.itats.ac.id/wp-content/uploads/2013/06/Applying Methods, Service Quality to Analyze Customer Satisfaction
Wasistiono, S., & Anggraini, W. (2019). Three Paradigms in Government (Good Governance, Dynamic Governance, and Agile Governance). International Journal of Kybernology, 4(2), 79–91. www.ombudsmanassociation.org/docs/BIOAGo
Yasmeardi, F., Rizke, D., & Loupias, H. H. (2019). The role of bureaucracy in transition. The Journal of Politics, 28(4), 725–753. https://doi.org/10.2307/2127672
Published
2024-06-06
Section
Articles
Copyright (c) 2024 yacob nani
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
