Inovasi Pelayanan Publik Melalui Solo Destination di Kota Surakarta, jawa Tengah
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References
Ancok, Djamaludin. (2012). Kepemimpinan dan Inovasi. Jakarta : Penerbit Erlangga.
David Alburry Geoff Mulgan. (2003). Innovation in The Public Sector. Landon : The Mall.
Dinas Kependudukan dan Catatan Sipil Kota Surakarta. (2016). Profil Perkembangan Kependudukan Kota Surakarta Tahun 2016. Retrieved April 18, 2019 from http://dispendukcapil. Surakarta.go.id.
Fery Ardy Susanto. (2018). Capaian Pembangunan Kota Solo Dinilai Terbaik. Retrieved, April 22, 2019 from https://radarsolo.jawapos.com/read/2018/05/02/69799/capaian-pembangunan-kota-solo-dinilai-terbaik.
Hardiansyah. 2011. Kualitas Pelayanan Publik, Konsep, Dimensi, Indikator dan Impelementasinya. Yogyakarta : Gava Media.
Hayat. 2017.Manajemen Pelayanan Publik. Jakarta : PT. Rajagrafindo Persada.
Imam Saputro. (2018). Raih WTP 8 Tahun Berturut- Turut, Pemkot Solo Dapat Penghargaan Dari Kemenkeu. Retrieved, April, 21, 2019 from http://solo.tribunnews.com/2018/09/20/raih-wtp-8-tahun-berturut-turut-pemkot-solo-dapat-penghargaan-dari-kemenkeu.
Juliarso, Ahmad. (2017). Inovasi Pelayanan Publik di Kantor Kecamatan Cijeungjing, Kabupaten Ciamis. Jurnal Ilmiah Dinamika, (4), (4), 584. Retrieved from https://jurnal.unigal.ac.id.
Mulato Isha’an. (2017). Solo Raih Penghargaan Kota Paling Inovatif 2017. Retrieved, April 20, 2019 from http://m.rri.co.id/post/berita/469742/daerah/solo_raih_penghargaan_kota_paling_inovatif_2017.html.
McGuiness, Claire dan Crystal Fulton. (2019). Digital Literacy in Higher Education : A Case Study of Student Engagement with E- Tutorials Using Blended Learning. Journal of Information Technology Education : Innovations in Practice, (18), 3. Retrieved http://www.jite.org.
Noor, Irwan. (2013). Desain Inovasi Pemerintahan Daerah. Malang : UB Press.
Ombudsman RI. (2018). Laporan Tahunan 2018. Retrieved April 17, 2019 from https://www.ombudsman.go.id.
Rawden, Kari Bjerke Batt, dkk. (2017). Human Factors in the Implementation and adoption of innovations in health care services. A longitudinal case study on the introduction of new technology. The Innovation Journal : The Public Sector Innovation Journal, (22),(3), 2. Retrieved from https:// www. innovation.cc/volumes-issues/vol 22-no 3.html.
Rogers. Everett M. (2003). Diffusion of Innovations 5 th edition. New York : Free Press.
Said, M. Mas’ud. (2007). Birokrasi di Negara Birokratis. Malang : UMM Press.
Scupola, Ada dan Hanne West Nicolajsen. (2013). Using Social Media for Service Innovations : Challenges and Pitfalls. International Journal of E- Business Research, (9), (3), 27. Retrieved from https://pdfs.semanticscholar.org.
Suwarno. Yogi, (2010). Inovasi Sektor Publik. Jakarta : STIA LAN Press.
Watson, Douglas J. 1997. Innovative Governments: Creative Approaches to Local Problems. New York : Greenwood Publishing Group.
Wasistiono, Sadu.2001. Manajemen Pemerintahan Daerah. Bandung : Alqa Print.
Ancok, Djamaludin. (2012). Kepemimpinan dan Inovasi. Jakarta : Penerbit Erlangga.
David Alburry Geoff Mulgan. (2003). Innovation in The Public Sector. Landon : The Mall.
Dinas Kependudukan dan Catatan Sipil Kota Surakarta. (2016). Profil Perkembangan Kependudukan Kota Surakarta Tahun 2016. Retrieved April 18, 2019 from http://dispendukcapil. Surakarta.go.id.
Fery Ardy Susanto. (2018). Capaian Pembangunan Kota Solo Dinilai Terbaik. Retrieved, April 22, 2019 from https://radarsolo.jawapos.com/read/2018/05/02/69799/capaian-pembangunan-kota-solo-dinilai-terbaik.
Hardiansyah. 2011. Kualitas Pelayanan Publik, Konsep, Dimensi, Indikator dan Impelementasinya. Yogyakarta : Gava Media.
Hayat. 2017.Manajemen Pelayanan Publik. Jakarta : PT. Rajagrafindo Persada.
Imam Saputro. (2018). Raih WTP 8 Tahun Berturut- Turut, Pemkot Solo Dapat Penghargaan Dari Kemenkeu. Retrieved, April, 21, 2019 from http://solo.tribunnews.com/2018/09/20/raih-wtp-8-tahun-berturut-turut-pemkot-solo-dapat-penghargaan-dari-kemenkeu.
Juliarso, Ahmad. (2017). Inovasi Pelayanan Publik di Kantor Kecamatan Cijeungjing, Kabupaten Ciamis. Jurnal Ilmiah Dinamika, (4), (4), 584. Retrieved from https://jurnal.unigal.ac.id.
Mulato Isha’an. (2017). Solo Raih Penghargaan Kota Paling Inovatif 2017. Retrieved, April 20, 2019 from http://m.rri.co.id/post/berita/469742/daerah/solo_raih_penghargaan_kota_paling_inovatif_2017.html.
McGuiness, Claire dan Crystal Fulton. (2019). Digital Literacy in Higher Education : A Case Study of Student Engagement with E- Tutorials Using Blended Learning. Journal of Information Technology Education : Innovations in Practice, (18), 3. Retrieved http://www.jite.org.
Noor, Irwan. (2013). Desain Inovasi Pemerintahan Daerah. Malang : UB Press.
Ombudsman RI. (2018). Laporan Tahunan 2018. Retrieved April 17, 2019 from https://www.ombudsman.go.id.
Rawden, Kari Bjerke Batt, dkk. (2017). Human Factors in the Implementation and adoption of innovations in health care services. A longitudinal case study on the introduction of new technology. The Innovation Journal : The Public Sector Innovation Journal, (22),(3), 2. Retrieved from https:// www. innovation.cc/volumes-issues/vol 22-no 3.html.
Rogers. Everett M. (2003). Diffusion of Innovations 5 th edition. New York : Free Press.
Said, M. Mas’ud. (2007). Birokrasi di Negara Birokratis. Malang : UMM Press.
Scupola, Ada dan Hanne West Nicolajsen. (2013). Using Social Media for Service Innovations : Challenges and Pitfalls. International Journal of E- Business Research, (9), (3), 27. Retrieved from https://pdfs.semanticscholar.org.
Suwarno. Yogi, (2010). Inovasi Sektor Publik. Jakarta : STIA LAN Press.
Watson, Douglas J. 1997. Innovative Governments: Creative Approaches to Local Problems. New York : Greenwood Publishing Group.
Wasistiono, Sadu.2001. Manajemen Pemerintahan Daerah. Bandung : Alqa Print.
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