Servant Leadership dan Knowledge Sharing terhadap Kinerja Pegawai melalui Innovative Work Behavior Pada Sektor Publik

Lella Rukmana; Deviyantoro Deviyantoro

doi:10.30656/sawala.v14i1.qpdest64

Authors

Lella Rukmana Universitas Serang Raya
Deviyantoro Deviyantoro Universitas Serang Raya

DOI:

https://doi.org/10.30656/sawala.v14i1.qpdest64

Keywords:

Servant Leadershipr, Knowledge Sharing, Innovative Work Behavior

Abstract

Employee performance is a key factor in supporting the effectiveness of government administration and improving the quality of public service delivery. This study aims to examine the effects of Servant Leadership and Knowledge Sharing on Employee Performance, with Innovative Work Behavior serving as a mediating variable among district office employees in Cilegon City. This study employed a quantitative approach with an explanatory research design. Primary data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings indicate that Knowledge Sharing has a positive and significant effect on both Innovative Work Behavior and Employee Performance. Innovative Work Behavior also has a positive and significant effect on Employee Performance. In contrast, Servant Leadership has no significant effect on either Innovative Work Behavior or Employee Performance. Furthermore, Innovative Work Behavior does not mediate the effects of Servant Leadership or Knowledge Sharing on Employee Performance. These findings highlight the importance of Knowledge Sharing practices to enhance employee performance while supporting the effectiveness of government administration and improving the quality of public service delivery

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