A mobile application for assessing the product success on crowdfunding campaign: the development and usability testing

Authors

  • Yanti Pasmawati Universitas Gadjah Mada
  • Titis Wijayanto Universitas Gadjah Mada
  • Alva Edy Tontowi Universitas Gadjah Mada
  • Budi Hartono Universitas Gadjah Mada

DOI:

https://doi.org/10.30656/jsmi.v5i2.4073

Keywords:

POSCA application, Product success, Crowdfunding, User experience, USE questionnaire

Abstract

Crowdfunding is one of the alternative sources of finance for product-based startups. Products are funded if the campaign is considered to be successful in reaching the target. The assessment of the success rate of product campaigns develops into three successive levels, namely overfunding, successful and unsuccessful. Due to the complication of setting up a product campaign on an online crowdfunding platform, a mobile application to aid campaigners needs to be developed. Moreover, it is essential to evaluate its ease to use. This study aims to (1) develop an android-based application, (2) evaluate the usability of the application based on user perceptions. The application ('POSCA') was developed by emphasizing user experience (UX), while the Use Questionnaire evaluated its usability. Ten participants were invited to evaluate the system usability and interface. The results suggest that 'POSCA' has good scores of usability: ‘efficiency’ = 49.11% in the fifth trial, ‘very-easy-to-learn’ (95%), ‘useful’ (85%), ‘easy-to-use’ (87%), and ‘satisfy-the-users’ (88%).

References

H. Li, X. Chen, Y. Zhang, and M. Hai, "Prediction of Financing Goal of Crowdfunding Projects," Procedia Comput. Sci., vol. 139, pp. 108–113, 2018, doi: https://doi.org/10.1016/j.procs.2018.10.225.

B. Hartono, I. Tantina, and B. S. Wibowo, "Exploring Successful Campaign Profiles On Crowdfunding-Based Project Financing : A Tree-Based Comparative Analysis," Int. J. Innov. Manag., vol. 2150041, pp. 1–38, 2021, doi: https://doi.org/10.1142/S1363919621500419.

T. E. Brown, E. Boon, and L. F. Pitt, "Seeking funding in order to sell : Crowdfunding as a marketing tool," Bus. Horiz., 2016, doi: https://doi.org/10.1016/j.bushor.2016.11.004.

Y. Pasmawati, A. E. Tontowi, B. Hartono, and T. Wijayanto, "Determination of Favourite Market for 3D-Printer Product Based Online Platform, " Int. Rev. Manag. Mark., vol. 8, no. 5, pp. 18–23, 2018, doi: https://doi.org/10.32479/irmm.6906.

Kickstarter, "Kickstarter Stats," Stats, 2021. Available: https://www.kickstarter.com/help/stats (accessed January 13, 2018).

H. Yuan, R. Y. K. Lau, and W. Xu, "The Determinants of Crowdfunding Success: A Semantic Text Analytics Approach Department," Decis. Support Syst., 2016, doi: https://doi.org/10.1016/j.dss.2016.08.001.

S. Bi, Z. Liu, and K. Usman, "The influence of online information on investing decisions of reward-based crowdfunding ☆," J. Bus. Res., vol. 71, pp. 10–18, 2017, doi: https://doi.org/10.1016/j.jbusres.2016.10.001.

L. Z. Xu, "Will a digital camera cure your sick puppy? Modality and category effects in donation-based crowdfunding," Telemat. Informatics, vol. 35, no. 7, pp. 1914–1924, 2018, doi: https://doi.org/10.1016/j.tele.2018.06.004.

Y. Pasmawati, A. Edy Tontowi, B. Hartono, and T. Wijayanto, "Exploiting online customer reviews for product design, " IOP Conf. Ser. Mater. Sci. Eng., vol. 909, no. 1, 2020, doi: https://doi.org/10.1088/1757-899X/909/1/012080.

X. Li, C. Wu, and F. Mai, "The effect of online reviews on product sales: A joint sentiment-topic analysis," Inf. Manag., vol. 56, no. April 2018, pp. 172–184, 2019, doi: https://doi.org/10.1016/j.im.2018.04.007.

K. Bafna and D. Toshniwal, "Feature- Based Summarization of Customers ’ Reviews of Online Products," Procedia - Procedia Comput. Sci., vol. 22, pp. 142–151, 2013, doi: https://doi.org/10.1016/j.procs.2013.09.090.

R. Ireland and A. Liu, "Application of data analytics for product design: Sentiment analysis of online product reviews," CIRP J. Manuf. Sci. Technol., vol. 23, pp. 128–144, 2018, doi: https://doi.org/10.1016/j.cirpj.2018.06.003.

J. C. Kaminski and C. Hopp, "Predicting outcomes in crowdfunding campaigns with textual, visual, and linguistic signals," Small Bus. Econ., vol. 55, no. 3, pp. 627–649, 2020, doi: https://doi.org/10.1007/s11187-019-00218-w.

S. H. Lee, H. Chul Kim, and K. H. Lee, "Content-based success prediction of crowdfunding campaigns: A deep learning approach," Proc. ACM Conf. Comput. Support. Coop. Work. CSCW, pp. 193–196, 2018, doi: https://doi.org/10.1145/3272973.3274053.

Q. Zhang, T. Ye, M. Essaidi, S. Agarwal, V. Liu, and B. T. Loo, "Predicting startup crowdfunding success through longitudinal social engagement analysis," Int. Conf. Inf. Knowl. Manag. Proc., vol. Part F1318, pp. 1937–1946, 2017, doi: https://doi.org/10.1145/3132847.3132908.

ISO/IEC, "ISO 9241-11:2018(en), Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts," Iso. p. 9241(11), 2018. Available: https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-2:v1:en.

J. Nielsen, "Usability Engineering," Academic Press, Inc., United Kingdom, p. 240, 1994. Available: https://books.google.co.id/books?id=95As2OF67f0C.

A. L. Jegundo et al., "Perceived Usefulness, Satisfaction, Ease of Use and Potential of a Virtual Companion to Support the Care Provision for Older Adults," Technologies, vol. 8, no. 3, p. 42, 2020, doi: https://doi.org/10.3390/technologies8030042.

D. Prastyo, S. Udin, and M. Y. Bakhtiar, "Development of the Human Resources Information System (HRIS) Based on Usability Analysis with Usefulness, Satisfaction, Ease to Use (USE) Questionaire and Cognitive Walkthrough Methods," bit-Tech, vol. 1, no. 3, pp. 150–162, 2019, doi: https://doi.org/10.32877/bt.v1i3.77.

M. Gao, P. Kortum, and F. Oswald, "Psychometric evaluation of the USE (usefulness, satisfaction, and ease of use) questionnaire for reliability and validity," Proc. Hum. Factors Ergon. Soc., vol. 3, no. September, pp. 1414–1418, 2018, doi: https://doi.org/10.1177/1541931218621322.

A. M. Lund, “Measuring usability with the use questionnaire,†Usability interface, vol. 8, no. 2, pp. 3–6, 2001. Available: https://www.researchgate.net/publication/230786746.

B. Albert and T. Tullis, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Elsevier Science, 2013. Available: https://books.google.co.id/books?id=bPhLeMBLEkAC

A. Lund, "USE Questionnaire: Usefulness, Satisfaction, and Ease of use," Hcibib.Org, 2008. Available: http://garyperlman.com/quest/quest.cgi?form=USE.

Downloads

Published

2021-12-31

Issue

Section

Research Article

How to Cite

[1]
“A mobile application for assessing the product success on crowdfunding campaign: the development and usability testing”, j. sist. manaj. ind., vol. 5, no. 2, pp. 125–134, Dec. 2021, doi: 10.30656/jsmi.v5i2.4073.

Similar Articles

1-10 of 60

You may also start an advanced similarity search for this article.