Manajemen Konflik dan Perilaku Komunikasi Pada Organisasi Kemahasiswaan

Abstract

This article discusses conflict management and organizational behavior within the student organization known as the Indonesian Communication Science Students Association (IMIKI). By first analyzing how conflict is managed within the organization, the study examines in greater detail the self-conception of the organization's leaders—referred to in IMIKI as the Steering Committee. This research employs a qualitative approach, with data collected through in-depth interviews—conversations designed to elicit key information relevant to the study. The author conducted interviews with two sources who are members of IMIKI. The analysis proceeds step-by-step: examining how IMIKI manages and handles conflict, outlining the relevant theoretical framework, and presenting insights from the interviews. Among IMIKI administrators at the university level, conflict is minimal, and the communication behavior of core administrators at this level tends to remain within reasonable bounds. However, at higher levels of the IMIKI administration, the intensity of conflict is quite high. The communication behavior of core administrators at this level is very assertive; they are capable of securing the majority vote, particularly regarding decisions to terminate the IMIKI membership of university-level administrators—such as during the presentation of accountability reports.