Readiness factor identification Bandung city MSMEs use blockchain technology

  • Ayu Endah Wahyuni Universitas Widyatama
  • Anita Juraida Universitas Widyatama
  • Asep Anwar Universitas Widyatama
Abstract views: 323 , PDF downloads: 465
Keywords: MSMEs, TRI, TAM, Technology, Blockchain

Abstract

MSMEs in Indonesia are expected to be able to face competition in the era of industrial revolution 4.0. However, there are many problems and obstacles in competitiveness, especially facing global competition, including access to capital, access to information and technology, access to organization and management, and access to business networks and partnerships. Besides, it is often difficult for them to get additional capital through banks or other lenders to increase their business scale. Moreover, a lack of financial and digital literacy causes the low validity of MSMEs' data to lenders. The adoption of blockchain technology is one of the considerations to minimize these MSMEs problems. Meanwhile, this technology is still relatively new to be applied to MSMEs but positively impacts the future. This study aims to measure and analyze MSMEs' readiness in using blockchain technology on a business scale with the TRAM model. This model integrates the Technology Readiness Index (TRI) and Technology Acceptance Model (TAM) models. This study aims to test several variables, including TRI, perceive ease of use, perceive ease of usefulness, attitude toward, and intense use of blockchain technology. Data processing uses the partial least square path modelling (PLS-PM) method. The results showed that TRI was significant on perceived ease of usefulness and perceived ease of usefulness. Then, perceive ease of use is significant towards perceive ease of usefulness and intention to use. Besides, perceive ease of usefulness is significant for attitude. The attitude toward variable is significant for the intention to use in the acceptance of blockchain technology.

Downloads

Download data is not yet available.

References

Kementerian Perindustrian Republik Indonesia, “Transformasi Manufaktur Menuju Industri Maju,” 2019. Available: https://kemenperin.go.id/download/23369.

A. H. Adhiningsih, A. A. As-Sahih, and R. Oktamara, “Strategi Pengembangan UMKM Pedesaan Menuju Entrepreneurs Village Pada Pasar Global,” 2016. Available: https://www.esaunggul.ac.id/wp-content/uploads/2017/01/Strategi-Pengembangan-UMKM-Pedesaan-Menuju-Entrepreneurs-Village-Pada-Pasar-Global.pdf.

M. Simanjuntak and A. N. Insyiroh, “Edukasi Konsumen Cerdas di Masa Pandemi Covid-19 pada Masyarakat Kelurahan Joglo, Kota Surakarta,” Agrokreatif J. Ilm. Pengabdi. Kpd. Masy., vol. 7, no. 1, pp. 39–47, Mar. 2021, doi: https://doi.org/10.29244/agrokreatif.7.1.39-47.

M. S. Aqida and S. Fitria, “Pengaruh Akses Keuangan Terhadap Pertumbuhan Umkm dengan Moderasi Literasi Keuangan di Kota Semarang,” Semarang: Universitas Diponegoro, 2019. Available: http://eprints.undip.ac.id/74791/1/04_AQIDA.PDF

B. Arianto, “Pengembangan UMKM Digital di Masa Pandemi Covid-19,” ATRABIS J. Adm. Bisnis, vol. 6, no. 2, pp. 233–247, 2020. Available: https://www.jurnal.plb.ac.id/index.php/atrabis/article/view/512.

A. P. Y. K. Wardani and N. A. S. Darmawan, “Peran Financial Technology pada UMKM: Peningkatan Literasi Keuangan Berbasis Payment Gateway,” J. Ilm. Akunt. dan Humanika, vol. 10, no. 2, pp. 170–175, Aug. 2020, doi: https://doi.org/10.23887/jiah.v10i2.25947.

M. Swan, Blockchain: Blueprint for a New Economy. California: O’Reilly Media, 2015. Available: https://books.google.co.id/books?id=RHJmBgAAQBAJ.

R. Zugaro, “Supply chain management digitalization and SMEs: a study on the implementation of the blockchain technology on an Italian SME in the agricultural sector,” Rome: Luiss Guido Carli, 2020. Available: http://tesi.luiss.it/29319/.

P. Dutta, T.-M. Choi, S. Somani, and R. Butala, “Blockchain technology in supply chain operations: Applications, challenges and research opportunities,” Transp. Res. Part E, Logist. Transp. Rev., vol. 142, p. 102067, Oct. 2020, doi: https://doi.org/10.1016/j.tre.2020.102067.

T. Clohessy and T. Acton, “Investigating the influence of organizational factors on blockchain adoption,” Ind. Manag. Data Syst., vol. 119, no. 7, pp. 1457–1491, Jan. 2019, doi: https://doi.org/10.1108/IMDS-08-2018-0365.

T. Abadi, “Pengaduan Konsumen dan Kinerja OJK,” 2020. Available: http://ylki.or.id/2020/01/pengaduan-konsumen-dan-kinerja-ojk/.

A. Atanasovski, M. Trpeska, and Z. Bozhinovska Lazarevska, “The Blockchain Technology and its Limitations for True Disruptiveness of Accounting and Assurance,” J. Appl. Econ. Sci., vol. 4, no. 70, pp. 738–748, 2020. Available: https://www.ceeol.com/search/article-detail?id=936550.

B. Setiawan and S. De Lagarde, “Edukasi Blockchain sebagai solusi bisnis masa depan bagi pelaku usaha mikro, kecil dan menengah (UMKM),” J. Abdimas Mandiri, vol. 3, no. 2, pp. 131–136, Nov. 2019, doi: https://doi.org/10.36982/jam.v3i2.828.

I. B. P. Bhiantara, “Teknologi Blockchain Cryptocurrency Di Era Revolusi Digital,” Semin. Nas. Pendidik. Tek. Inform. (SENAPATI); Vol 9 Pros. Senapati Ke-9 2018, pp. 173–177, Sep. 2018. Available: https://eproceeding.undiksha.ac.id/index.php/senapati/article/view/1204.

K.-M. Kuo, C.-F. Liu, and C.-C. Ma, “An investigation of the effect of nurses’ technology readiness on the acceptance of mobile electronic medical record systems,” BMC Med. Inform. Decis. Mak., vol. 13, no. 1, pp. 1–14, Dec. 2013, doi: https://doi.org/10.1186/1472-6947-13-88.

M. F. A. Zaidi and H. M. Belal, “A Preliminary Study to Understandthe Smes’ Readiness on IOT in Malaysia,” Int. J. Accounting, Financ. Bus., vol. 4, no. 19, pp. 1–12, 2019. Available: http://www.ijafb.com/PDF/IJAFB-2019-19-06-01.pdf.

M. A. Camilleri, “The SMEs’ technology acceptance of digital media for stakeholder engagement,” J. Small Bus. Enterp. Dev., vol. 26, no. 4, pp. 504–521, Jan. 2019, doi: https://doi.org/10.1108/JSBED-02-2018-0042.

A. Parasuraman, “Technology Readiness Index (Tri),” J. Serv. Res., vol. 2, no. 4, pp. 307–320, May 2000, doi: https://doi.org/10.1177/109467050024001.

F. D. Davis, “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” MIS Q., vol. 13, no. 3, pp. 319–340, Sep. 1989, doi: https://doi.org/10.2307/249008.

P. A. Pavlou, “Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model,” Int. J. Electron. Commer., vol. 7, no. 3, pp. 101–134, Apr. 2003, doi: https://doi.org/10.1080/10864415.2003.11044275.

H. Hallikainen and T. Laukkanen, “How technology readiness explains acceptance and satisfaction of digital services in B2B healthcare sector?,” 2016. Available: https://aisel.aisnet.org/pacis2016/294/.

C. Smit, M. Roberts-Lombard, and M. Mpinganjira, “Technology readiness and mobile self-service technology adoption in the airline industry: An emerging market perspective,” Acta Commer., vol. 18, no. 1, pp. 1–12, Sep. 2018, doi: https://doi.org/10.4102/ac.v18i1.580.

L. Van Huy, P. T. H. Nguyen, L. Pham, and R. Berry, “Technology readiness and satisfaction in Vietnam’s luxury hotels,” Int. J. Manag. Decis. Mak., vol. 18, no. 2, pp. 183–208, 2019, doi: https://doi.org/10.1504/IJMDM.2019.098648.

R. Walczuch, J. Lemmink, and S. Streukens, “The effect of service employees’ technology readiness on technology acceptance,” Inf. Manag., vol. 44, no. 2, pp. 206–215, 2007, doi: https://doi.org/10.1016/j.im.2006.12.005.

H. Singh, G. Jain, A. Munjal, and S. Rakesh, “Blockchain technology in corporate governance: disrupting chain reaction or not?,” Corp. Gov. Int. J. Bus. Soc., vol. 20, no. 1, pp. 67–86, Jan. 2019, doi: https://doi.org/10.1108/CG-07-2018-0261.

Kazım Çelik, “The relationship between individual innovativeness and self-efficacy levels of student teachers,” Int. J. Sci. Res. Educ., vol. 6, no. 1, pp. 56–67, 2013. Available: https://www.academia.edu/3430597.

A. F. M. Ayub, S. H. Zaini, W. S. Luan, and W. M. W. Jaafar, “The Influence of Mobile Self-efficacy, Personal Innovativeness and Readiness towards Students’ Attitudes towards the use of Mobile Apps in Learning and Teaching,” Int. J. Acad. Res. Bus. Soc. Sci., vol. 7, no. 14, pp. 364–374, Jan. 2018, doi: https://doi.org/10.6007/IJARBSS/v7-i14/3673.

G. Hackbarth, V. Grover, and M. Y. Yi, “Computer playfulness and anxiety: positive and negative mediators of the system experience effect on perceived ease of use,” Inf. Manag., vol. 40, no. 3, pp. 221–232, 2003, doi: https://doi.org/10.1016/S0378-7206(02)00006-X.

S. M. Kim, J.-E. Lee, and C. Park, “An Empirical Study of the Effect of Perceived Risk upon Intention to LBS Use,” J. Digit. Converg., vol. 12, no. 12, pp. 119–127, Dec. 2014, doi: https://doi.org/10.14400/JDC.2014.12.12.119.

I. Ajzen and M. Fishbein, Understanding Attitudes and Predicting Social Behavior. Prentice-Hall, 1980. Available: https://books.google.co.id/books?id=AnNqAAAAMAAJ.

M. Chang and W. Wu, “Revisiting Perceived Risk in the Context of Online Shopping: An Alternative Perspective of Decision-Making Styles,” Psychol. Mark., vol. 29, no. 5, pp. 378–400, May 2012, doi: https://doi.org/10.1002/mar.20528.

J.-W. Moon and Y.-G. Kim, “Extending the TAM for a World-Wide-Web context,” Inf. Manag., vol. 38, no. 4, pp. 217–230, 2001, doi: https://doi.org/10.1016/S0378-7206(00)00061-6.

P. A. Dabholkar and R. P. Bagozzi, “An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors,” J. Acad. Mark. Sci., vol. 30, no. 3, pp. 184–201, Jul. 2002, doi: https://doi.org/10.1177/0092070302303001.

B. Marakarkandy, N. Yajnik, and C. Dasgupta, “Enabling internet banking adoption An empirical examination with an augmented technology acceptance model,” J. Enterp. Inf. Manag., vol. 30, no. 2, pp. 263–294, Jan. 2017, doi: https://doi.org/10.1108/JEIM-10-2015-0094.

M.-F. Chen and N.-P. Lin, “Incorporation of health consciousness into the technology readiness and acceptance model to predict app download and usage intentions,” Internet Res., vol. 28, no. 2, pp. 351–373, Jan. 2018, doi: https://doi.org/10.1108/IntR-03-2017-0099.

J. F. Hair, Multivariate Data Analysis with Readings. Prentice Hall, 1995. Available: https://books.google.co.id/books?id=vtoKAAAACAAJ.

T. Kim and W. Chiu, “Consumer acceptance of sports wearable technology: the role of technology readiness,” Int. J. Sport. Mark. Spons., vol. 20, no. 1, pp. 109–126, Jan. 2019, doi: https://doi.org/10.1108/IJSMS-06-2017-0050.

A. I. Canhoto and S. Arp, “Exploring the factors that support adoption and sustained use of health and fitness wearables,” J. Mark. Manag., vol. 33, no. 1–2, pp. 32–60, Jan. 2017, doi: https://doi.org/10.1080/0267257X.2016.1234505.

I. Bashir and C. Madhavaiah, “Consumer attitude and behavioural intention towards Internet banking adoption in India,” J. Indian Bus. Res., vol. 7, no. 1, pp. 67–102, Jan. 2015, doi: https://doi.org/10.1108/JIBR-02-2014-0013.

J.-S. Chiou and C.-C. Shen, “The antecedents of online financial service adoption: the impact of physical banking services on Internet banking acceptance,” Behav. Inf. Technol., vol. 31, no. 9, pp. 859–871, Sep. 2012, doi: https://doi.org/10.1080/0144929X.2010.549509.

V. A. Zeithaml, A. Parasuraman, and A. Malhotra, “Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge,” J. Acad. Mark. Sci., vol. 30, no. 4, pp. 362–375, Oct. 2002, doi: https://doi.org/10.1177/009207002236911.

H. A. Riyadh, E. G. Sukoharsono, and Z. Baridwan, “E-banking Implementation and Technology Acceptance in the Rafidain and Rasheed Banks in Iraq: an Employee Perspective,” Int. J. Account. Bus. Soc., vol. 23, no. 2, pp. 87–113, 2016. Available: https://ijabs.ub.ac.id/index.php/ijabs/article/view/287.

Published
2021-11-03
How to Cite
[1]
A. E. Wahyuni, A. Juraida, and A. Anwar, “Readiness factor identification Bandung city MSMEs use blockchain technology”, j. sist. manaj. ind., vol. 5, no. 2, pp. 53-62, Nov. 2021.
Section
Research Article