ANINDYA, Aula Putri; IVA MINDHAYANI. Analisis Kepuasan Pelanggan De Laundry dengan Menggunakan Metode Customer Satisfaction Index dan Service Quality. Jurnal INTECH Teknik Industri Universitas Serang Raya, [S. l.], v. 7, n. 2, p. 129–136, 2021. DOI: 10.30656/intech.v7i2.3954. Disponível em: https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/3954. Acesso em: 10 apr. 2025.