WILUJENG, Fuji Rahayu; REMBULAN, Glisina Dwinoor. Perancangan Model Kualitas Pelayanan Puskesmas dengan Metode Importance Performance Analysis (IPA) dan Quality Function Deployment (QFD). Jurnal INTECH Teknik Industri Universitas Serang Raya, [S. l.], v. 5, n. 2, p. 43–50, 2019. DOI: 10.30656/intech.v5i2.1675. Disponível em: https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/1675. Acesso em: 10 apr. 2025.