Kapasitas Kelembagaan Dinas Lingkungan Hidup Kota Serang dalam Pengelolaan Sampah di Kota Serang

Abstract

This study aims to analyze the institutional capacity of the Serang City Environmental Agency in waste management. Waste management in Serang City still faces various problems, ranging from limited resources to waste management achievements that have not met targets. This study uses a qualitative approach with descriptive methods. Data were collected through interviews, observations, and documentation, then analyzed using the interactive model of Miles, Huberman, and Saldana. This study uses the institutional capacity theory of Salvador and Sancho which covers four aspects, namely strategic capacity, analytical capacity, organizational management capacity, and collaborative capacity. The results show that the institutional capacity of the Serang City Environmental Agency is not optimal. Strategically, policies are in place but their implementation is hampered by limited human resources, infrastructure, and public awareness. Analytically, data management is still manual and not integrated. In terms of organizational management, coordination between sectors is not routine and the handling of illegal waste does not have a clear structure, so it is necessary to establish a special UPTD upstream. Collaborative partnerships with external parties such as other regions, waste banks, and the Waste Management and Recycling Center (TPS3R) are already underway, but the involvement of academics, communities, and the media remains incidental. Comprehensive institutional capacity building is needed to ensure more effective, integrated, and sustainable waste management in Serang City.