Investigasi Niat Belanja Ulang Ke Toko Pakaian: Peran CRM, Kepuasan Dan Loyalitas Pelanggan. LONTAR: Jurnal Ilmu Komunikasi, [S. l.], v. 6, n. 2, p. 76–85, 2018. DOI: 10.30656/lontar.v6i2.947. Disponível em: https://e-jurnal.lppmunsera.org/index.php/LONTAR/article/view/947. Acesso em: 10 apr. 2025.