1.
Fauziyah R, Rohayati Y, Sagita BH. Integrating e-servqual and kano model to improve adorable projects website service quality. j. sist. manaj. ind. [Internet]. 2019 Dec. 31 [cited 2024 Nov. 27];3(2):98-106. Available from: https://e-jurnal.lppmunsera.org/index.php/JSMI/article/view/1505