1.
Manurung R, Supriyadi S, Wibowo TJ. Perbaikan Kualitas Layanan dengan Pendekatan Servqual dan Importance Performance Analysis. INTECH [Internet]. 2016 Jun. 28 [cited 2024 Nov. 24];2(1):28-36. Available from: https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/861