Sugiharta, Priska, Roland Y. H. Silitonga, and Marla Setiawati. “Analisis Kepuasan Kualitas Dan Rancangan Perbaikan Pelayanan Jasa Kesehatan ”. Jurnal INTECH Teknik Industri Universitas Serang Raya 9, no. 2 (July 13, 2023): 127-133. Accessed June 17, 2024. https://e-jurnal.lppmunsera.org/index.php/INTECH/article/view/6434.