Bano, Nadya Juliana, Ronald Sukwadi, and Arum Park. 2022. “Analisis Perbaikan Kualitas Layanan Bluemoon Container Café: Model Integrasi Analisis Sentimen Dan Quality Function Deployment”. Jurnal INTECH Teknik Industri Universitas Serang Raya 8 (1):75-82. https://doi.org/10.30656/intech.v8i1.4569.