The Effect Of Total Quality Management On Employeeperformance With Compensation As Moderation Variable

Authors

  • Aurora Angela
  • Sari Endah Purnama Unversitas Kristen Maranatha
  • Oktavianti Oktavianti Unversitas Kristen Maranatha

DOI:

https://doi.org/10.30656/jak.v7i2.1818

Abstract

The purpose of this study is to find out the effect of Total Quality Management (TQM) on employee work performance, mainly when moderated by compensation variables. This research is at commercial banks in Bandung, along with their surroundings. The respondents of the particular study are the employees of the commercial banks.

The technique to test the hypothesis is called the Simple Linear Regression Analysis. It is set to determine the effect of TQM on the employee work performance and Moderated Regression Analysis (MRA) to assess the impact of TQM on the employee work performance in times of moderation utilizing the compensation variables.

The result of this study is that the application of TQM affects employee work performance. Furthermore, being a moderating variable, compensation has a positive influence on the relationship of TQM with employee work performance.

Keywords: Total Quality Management (TQM), Compensation, Employee work performance

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Author Biography

Aurora Angela

Fakultas Ekonomi Program Studi Akuntansi Universitas Kristen Maranatha

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Published

2020-07-21

Issue

Vol. 7 No. 2 (2020)

Section

Articles

License

Author(s) retain the copyright of articles published in this journal, with first publication rights granted to JAK (Jurnal Akuntansi) : Kajian Ilmiah Akuntansi This Work by JAK (Jurnal Akuntansi) : Kajian Ilmiah Akuntansi is licensed under a Creative Commons Attribution 4.0 International License.  This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited