Sawala : Jurnal Administrasi Negara https://e-jurnal.lppmunsera.org/index.php/Sawala <p align="justify"><strong>Name</strong>:&nbsp; Jurnal Sawala Administrasi Negara<br><strong>E-ISSN</strong>:&nbsp; <a href="http://u.lipi.go.id/1507090587"><span style="font-family: helvetica; font-size: small;"><span style="font-family: helvetica; font-size: medium;">2598-4039</span></span></a> (Online) - <a href="http://u.lipi.go.id/1365568319"><span style="font-family: helvetica; font-size: small;"><span style="font-family: helvetica; font-size: medium;">2302-2221</span></span></a> (Print)<br><strong>DOI</strong>:&nbsp;&nbsp;<a href="https://search.crossref.org/?q=ijssr&amp;from_ui=yes" target="_blank" rel="noopener">10.30656</a><br><strong>Period Publish:</strong>&nbsp; June and December<br><strong>Indexing and Abstracting </strong>: <a href="https://sinta.kemdikbud.go.id/journals/detail?id=3293">Sinta Ristekdikti</a>, <a href="https://doaj.org/toc/2598-4039?source=%7B%22query%22%3A%7B%22bool%22%3A%7B%22must%22%3A%5B%7B%22terms%22%3A%7B%22index.issn.exact%22%3A%5B%222302-2221%22%2C%222598-4039%22%5D%7D%7D%5D%7D%7D%2C%22size%22%3A100%2C%22sort%22%3A%5B%7B%22created_date%22%3A%7B%22order%22%3A%22desc%22%7D%7D%5D%2C%22_source%22%3A%7B%7D%2C%22track_total_hits%22%3Atrue%7D">DOAJ</a>, <a href="https://scholar.google.co.id/citations?hl=id&amp;pli=1&amp;user=JPgElugAAAAJ" target="_blank" rel="noopener">Google Scholar</a>,&nbsp; <a href="https://search.crossref.org/?q=+2598-4039&amp;from_ui=yes" target="_blank" rel="noopener">Crossref</a>,&nbsp; <a href="https://app.dimensions.ai/discover/publication?search_text=Sawala%20%3A%20Jurnal%20Administrasi%20Negara&amp;search_type=kws&amp;search_field=full_search&amp;or_facet_source_title=jour.1338635" target="_blank" rel="noopener">Dimensions</a>, <a href="https://onesearch.id/Search/Results?filter[]=repoId:IOS5083">Indonesia One Search,</a>&nbsp;<a href="https://portal.issn.org/resource/ISSN/2598-4039">&nbsp;ISSN Portal</a>, <a href="https://portal.issn.org/resource/ISSN/2598-4039">BASE</a> &nbsp; <a href="https://www.scilit.net/journal/4116270" target="_blank" rel="noopener">Scilit,</a>&nbsp; <a href="https://www.growkudos.com/profile/prodi_negara">Kudos</a>, <a href="https://reseau-mirabel.info/revue/11392/Sawala-Jurnal-Administrasi-Negara">Mir@bel</a>&nbsp; <a href="https://daten-quadrat.de/index.php?jrnlN=23155&amp;jrnl=24385&amp;lng=de&amp;au6=2" target="_blank" rel="noopener">Daten Quadrat, </a><a href="https://garuda.kemdikbud.go.id/journal/view/11450">Garuda Ristekdikti</a>, and others in progress<br><strong>Publisher</strong>:&nbsp; Department of Public Administration, Serang Raya University<br><strong>Founded:&nbsp;&nbsp;</strong>2012</p> <p align="justify">Journal Sawala Administrasi Negara with registered number ISSN <a href="http://u.lipi.go.id/1507090587">2302-2221</a> (print), ISSN <a href="http://u.lipi.go.id/1507090587">2598-4039</a> (online) is scholarly double blind peer-reviewed journal dedicated to promoting the study, research and enhancement of public governance, policy, administration and management in Indonesia, Asia Pacific, international and beyond. It welcomes contributions that address theory and practice, particularly from comparative and thematic perspective. This journal contains scientific articles on Public Administration science written in two languages: Bahasa Indonesia and English. The article is published in form of empirical research, conceptual or theoretical framework, or issues related to the public policy, Administration Development, Regional Autonomy, Bureaucracy, State Apparatus, Good Governance, Government, Decentralisation, Public Services, Public Management, Governance and Policy, Politics, and Regional Planning. Please read these <a href="https://e-jurnal.lppmunsera.org/index.php/Sawala/Author_Guidelines">author guidelines</a> carefully.</p> <p align="justify">Authors who want to submit their manuscripts to the editorial office of Jurnal Sawala should obey the writing guidelines. Abstracts and full text that have been published on the website can be read and downloaded at http://e-jurnal.lppmunsera.org/index.php/Sawala. The journal is accreditted with Rank 4 based on Keputusan Direktur Jenderal Penguatan Riset dan Pengembangan Kementerian Riset, Teknologi, Dan Pendidikan Tinggi, Republik Indonesia, Nomor : 10/E/KPT/2019 Tentang Peringkat Akreditasi Jurnal Ilmiah Periode 2 Tahun 2019. The accreditation is acknowledged on April 4, 2019, and valid until April 4, 2024, <a href="https://drive.google.com/file/d/1qmrMEW12tM4yZK0Zg0hKFrxTgQUg99xW/view?usp=sharing">Nomor SK Akreditasi: 10/E/KPT/2019</a></p> <p align="justify"><img src="/public/site/images/ssyafaat/Sertsawala1.jpg"></p> Program Studi Administrasi Negara Universitas Serang Raya en-US Sawala : Jurnal Administrasi Negara 2302-2221 Peluang dan Intervensi Pengembangan Desa Wisata Potensi Wisata Bahari di Kabupaten Serang. https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/6576 <p><em>Village Tourism is currently a prima donna destination to release fatigue and find a new atmosphere in traveling. Especially with the covid-19 pandemic, the level of tourist visits to tourist villages has increased dramatically. Wargasara Tourism Village on Tunda Island is a tourist village in Serang Regency which has maritime potential. Wargasara Tourism Village on Tunda Island has great potential to be developed but experiences obstacles related to infrastructure facilities, understanding of tourism by the community, weak local government support. To overcome these obstacles, an analysis of opportunities and interventions in the development of Wargasara tourism village with marine potential is needed. The research method used is qualitative with literature review (using references to springer, science direct and scopus articles) and in-depth interviews with objective informants. This research provides another picture of the opportunities and interventions for the development of tourist villages with marine potential from the study of public administration using the dimensions of governance, namely institutions, values and processes. Improving and strengthening the governance of Wargasara tourism village is expected to answer the challenges faced in maximizing the potential of marine tourism in Serang Regency.</em></p> Rahmawati Allyreza Rahmi Winangsih Copyright (c) 2023 Rahmawati Allyreza, Rahmi Winangsih https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-12 2023-12-12 11 2 170 181 10.30656/sawala.v11i2.6576 Evaluating Service Quality and Business Outcomes Post-Pandemic: Perspective From Hotels in Emerging Market https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/6975 <p><em>The impact of the novel coronavirus has been severe, and while crises are impossible to predict, they must be anticipated and planned for in business. However, less is known about the preparedness of emerging markets, particularly in the hospitality industry in Nigeria. Therefore this study seeks to situate the service quality debate within the emerging hotel service arena by exploring service quality and business outcomes in selected hotels within the Ogun East senatorial district, Ogun State, Nigeria. The study adopted the survey research design, which is cross-sectional. A convenience sampling technique was adopted in arriving at the respondents. A total of 232 copies of a questionnaire were received from the customers of twenty hotels in six major towns within the Ogun East senatorial district -Ijebu-Ode, Ago-Iwoye, Ijebu-Igbo, Sagamu, Ilishan-Remo, and Iperu-Remo representing 89.3% response rate. The regression analysis was carried out to test the effect of service quality on business outcomes. The main findings of the empirical study show that there is strong support for service quality to improve business outcomes in hotels. Specifically, service quality significantly impacted both competitiveness and brand recognition, the study's two measures of business outcomes. However, taken individually, the study found that tangibility as a factor showed little impact on outcomes but a strong impact on brand recognition. Similarly, service assurance significantly affected business competitiveness but only mildly impacted brand recognition. The distinct effects of service quality and business outcomes post-pandemic in Nigeria were highlighted. It also provided hotel stakeholders and owner-managers with insights on the need to enshrine service quality management in the corporate policies to reduce customer dissatisfaction and poor business outcomes. It is also essential for hotel operators to stay abreast of the current and future needs of an ever-evolving industry and to meet the demands of guests who are becoming more sophisticated. Innovation and originality are essential to the hotel industry's outcome. This is one of the first studies to provide empirical evidence of the relationship between service quality and business outcomes post-pandemic in Nigeria. The results provide new insights into this relationship and may clarify divergent results found in the literature from other climes</em></p> Ayokunnu Adekunle Olowoporoku Timilehin Olasoji Olubiyi Copyright (c) 2023 Ayokunnu Adekunle Olowoporoku, Timilehin Olasoji Olubiyi https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-12 2023-12-12 11 2 182 201 10.30656/sawala.v11i2.6975 Analisis Penggunaan Aplikasi Tata Kelola BBM : Sebuah Pendekatan Multimetode https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7487 <p><em>This study aims to analyze the use of the My Pertamina application using a combined method between TAM (Theory Acceptance Model) and TRA (Theory of Reasoned Action). My Pertamina application is a mobile application developed by Pertamina which is used to provide non-cash fuel oil payment services. The TAM and TRA methods are used as the theoretical framework in this study to understand the factors that influence the acceptance and use of the My Pertamina application by users. TAM acceptance theory focuses on factors that influence users' attitudes toward technology adoption, while TRA addresses factors that influence users' intention to use a system.</em></p> <p><em>This research uses a quantitative approach by surveying users of the My Pertamina application. The data collected included users' perceptions of perceived usefulness, perceived ease of use, benefits obtained, perceived subjective norms, and attitudes toward using the application. Data analysis was conducted using regression techniques to test the relationship between the variables in the TAM and TRA models.</em></p> Lilis Dewi Nurjanah Dewi Gugun Geusan Akbar Copyright (c) 2023 Lilis Dewi Nurjanah Dewi, Gugun Geusan Akbar https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-13 2023-12-13 11 2 202 225 10.30656/sawala.v11i2.7487 Dampak Pengelolaan Dana Desa Terhadap Peningkatan Pendidikan Desa https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7243 <p><em>Tujuan dari penelitian ini adalah untuk mengkonfirmasi bagaimana pengelolaan uang desa mempengaruhi peningkatan pendidikan di Desa Sukomulyo di kecamatan Mojowarno, Kabupaten Jombang. Penelitian dilakukan di desa Sukomulyo, Kecamatan Mojowarno, Kabupaten Jombang. Prosedur penelitian yang digunakan adalah jenis penelitian kualitatif dengan menggunakan prosedur deskriptif. Objek penyelidikan adalah empat dusun di Desa Sukomulyo, Kecamatan Mojowarno. Metode pengumpulan informasi yang digunakan dalam penelitian ini adalah lapangan. Teknik analisis informasi yang digunakan dalam penelitian kualitatif meliputi transkrip wawancara, analisis reduksi informasi, dan analisis<strong>.</strong>interpretasi informasi Hasil riset menampilkan jika program dana desa di Desa Sukomulyo ialah kenaikan pembangunan infrastruktur, pengembangan serta revisi warga sanggup dikatakan sudah tercapai. Keterlibatan pemerintah desa dalam menunjang kenaikan kualitas pembelajaran di Desa Sukomulyo sudah dicoba baik dari segi akses pembelajaran fasilitas serta prasarana pembelajaran Keterlibatan pemerintah desa dalam mendukung kualitas pendidikan di Desa Sukomulyo dalam akses pembelajaran terwujud seluruhnya perihal ini dibuktikan dengan terselenggaranya serta dibangunnya fasilitas serta prasarana pembelajaran dengan menyelenggarakan PAUD, TK/TPA serta TBM yang menampilkan terdapatnya keterlibatan pemerintah desa. pemerintah desa dalam tingkatkan kualitas pembelajaran dari segi fasilitas serta prasarana sudah dilaksanakan</em></p> Amirul Mustofa Febrian Ari Anggara Zainal Fatah Copyright (c) 2023 Amirul Mustofa, Febrian Ari Anggara, Zainal Fatah https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-14 2023-12-14 11 2 226 241 10.30656/sawala.v11i2.7243 Mendiskusikan Penelitian-penelitian Terdahulu dengan Tema “Politik Uang di Indonesia” dari Tahun 1983-2023 Berdasarkan Pencarian Scopus https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7608 <p><em>Money politics in Indonesia is a phenomenon that often occurs in general elections at the central, regional and village levels. There are very few studies on money politics in the world, in a Scopus search from 1983-2023 there were only 50 documents discussing it. Among the 50 writers, there are dominated by writers from Indonesia who study money politics in Indonesia. This research is descriptive research using the literature study method. The literature study method is a series of activities related to methods of collecting library data, reading, and taking notes, and managing research materials. Based on Scopus search results, of the 50 documents only 7 (seven) documents are relevant to Indonesia's political conditions. This previous research document discusses the origins of money politics from the new order to money politics from a gender dan religiosity perspective. The results of the research state that money politics is about people's willingness to buy votes but normatively it does not determine the choice of political party that gives monetary gifts.</em></p> <p><em>Keywords: Literature Study, Money politic, Scopus website.</em></p> Bunga Aprillia Yamardi Yamardi Copyright (c) 2023 Yamardi Yamardi, Bunga Aprillia https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-14 2023-12-14 11 2 242 249 10.30656/sawala.v11i2.7608 Pengaruh Self-Agency Perempuan Pengolah Bakso Ikan Terhadap Tingkat Ketahanan Pangan Keluarga di Desa Muara, Kecamatan Wanasalam, Kabupaten Lebak https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7560 <p>In the view of feminism, women who are in a subordinate position have an influence on the formation of women's gender identity. This limits women in making decisions in their own lives. Thus, women become vulnerable to poverty, underdevelopment, and violence. Nevertheless, women fish ball processors in Muara Village, Wanasalam Sub-district, Lebak Regency are able to be empowered and choose to take on multiple roles. They become Self-Agencies as fish ball artisans motivated by economic factors. In the perspective of food security, income is one of the indicators that determine the level of household food security. This study examines the effect of Self-Agency of Women Fish Meatball Processors (X) on the Family Food Security Level (Y) in Muara Village, Wanasalam District, Lebak Regency. With a quantitative research method with a Guttman scale model and purposive sample technique. The results of the hypothesis test showed that there was an effect of Self-Agency of women fish ball processors on family food security by 25%. And the regression test results that the regression coefficient value of X is 0.351 (b) and the consistent value of the family food security variable is 14.521 (a). So that the conclusion obtained is that every additional 1% value of X value, the value of Y increases. Thus, the direction of the influence of X on Y is positive.</p> Shanty Kartika Dewi Mahpudin Mahpudin Wawan Copyright (c) 2023 Shanty Kartika Dewi, Mahpudin, Wawan https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-16 2023-12-16 11 2 250 268 10.30656/sawala.v11i2.7560 Public Policy from A State Administration Perspective Mandalawangi Bumdes Development Strategy Tasikmalaya District https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7568 <p><em>This research aims to develop a strategy for developing Village-Owned Enterprises (BUMDes) in Mandalawangi Village, Tasikmalaya Regency. Bumdes is an economic institution owned by village communities with the aim of improving the welfare of village communities. This research uses qualitative methods with data collection techniques through interviews, observation and documentation studies. The research results show that Bumdes Mandalawangi has great potential in developing various economic businesses in the village. However, to optimize this potential, the right strategy is needed. The Mandalawangi Bumdes development strategy is expected to help improve the welfare of village communities, create jobs and reduce dependence on certain economic sectors. Apart from that, this strategy can also be a guide for other villages in developing their Bumdes.</em></p> Astri Siti Fatimah Deni Sudrajat Beni Hartanto Tine Badriatin Copyright (c) 2023 Astri Siti Fatimah, Sudrajat Deni, Hartanto Beni, Tine Badriatin https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-16 2023-12-16 11 2 269 277 10.30656/sawala.v11i2.7568 Studi Evaluasi Kebijakan BPJS Kesehatan (Ditinjau dari Layanan Publik dan Persepsi Masyarakat di RSUD A. Yani Kota Metro) https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7626 <p><em>The presence of BPJS Health gives</em> <em>hope to all Indonesian people to overcome health problems. During its implementation, there were many complaints from the public, so there was a need for an evaluation of this program. Public complaints that are often heard are poor hospital services that seem discriminatory, inadequate facilities and infrastructure, difficult registration flows, difficulty getting a room, and also the less friendly attitude of administrators. The aim of this research is to assist the government in solving public service problems at RSUD A. Yani Metro City. This research uses empirical juridical research methods with descriptive, explanatory and prescriptive approaches. Data collection methods consist of literature, documentation, observation and interviews. The data analysis method used is a qualitative analysis method. The research results show that there are problems related to the BPJS online system services, both in registration and in the referral system. Apart from that, the management of public complaints has not been implemented effectively from the suggestion box which has not been carried out transparently. Other problems also occur with human resources who are lacking in quantity and are less professional in providing services, such as in registration services where officers in providing services seem unfriendly and unfriendly.</em></p> Ari Gusnita Tina Kartika Yuditya Wardhana Copyright (c) 2023 Ari Gusnita, Tina Kartika, Yuditya Wardhana https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-17 2023-12-17 11 2 278 288 10.30656/sawala.v11i2.7626 Implementation Of the Prosperous Family Card Program in Improving Community Welfare Based Van Meter and Van Horn Analysis https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7634 <p><em>The Prosperous Family Card (KKS) is one of the compensation package programs proposed by the government to help poor families so that those who live in poverty can be covered with this card which can reduce the problem of poverty and improve community welfare. The purpose of this research is to find out the implementation of the Prosperous Family Card program to improve community welfare and to find out the supporting and inhibiting factors for implementing the Prosperous Family Card program in community empowerment efforts. This research uses qualitative methods by collecting data through observation, interviews, and documentation. Determining informants was carried out using snowball sampling. Data analysis was carried out through the stages of data collection, data presentation, and conclusion. From this research, the results showed that the program's implementation involved continuous and intense socialization and regular monitoring regarding the distribution of aid, but it is very unfortunate that the program still had less valid outreach and data for less fortunate communities.</em></p> Yuli Indah Sari Willy Tri Hardianto Annisa Purwatiningsih Asih Widi Lestari Copyright (c) 2023 Yuli Indah Sari, Willy Tri Hardianto, Annisa Purwatiningsih, Asih Widi Lestari https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-17 2023-12-17 11 2 289 294 10.30656/sawala.v11i2.7634 In The Shadows of Governance: Exploring the Untamed Territories of Administrative Discretion https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7754 <p><em>This research explores administrative discretion's potential in unexplored territories within governance structures, highlighting its impact on public policy and organizational functioning. The primary aim of this study is to comprehensively understand and map these untamed territories, offering insights into their identification and implications for governance effectiveness. Qualitative research methods are employed, thoroughly analyzing secondary data sources, including academic literature, government reports, and case studies. Through this method, the study explores the multifaceted dimensions of administrative discretion, identifies the uncharted territories where it operates, and assesses its implications on the overall effectiveness of governance structures. Research findings are: Legal, political, and organizational factors all impact the multifaceted concept of administrative discretion in public administration. This concept is crucial for effective and accountable governance, using theoretical frameworks like principal-agent theory. Identifying and mapping untamed territories in governance involves a multi-faceted approach, requiring document analysis, stakeholder consultations, and expert interviews to develop responsive governance structures. Assessing the impact of untamed territories on governance effectiveness is crucial for responsiveness to evolving challenges. Traditional models need a paradigm shift, embracing innovation, collaboration, and adaptability to navigate complexities</em></p> Aris Sarjito Copyright (c) 2023 Aris Sarjito https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-17 2023-12-17 11 2 295 310 10.30656/sawala.v11i2.7754 Implementasi Cash Management System (CMS) Pada Kementerian Kesehatan Republik Indonesia https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7559 <p><em>Cash Management System (CMS) is a service provided by banks for institutions or companies to be able to manage finances non-cash. This non-cash policy is something that has just been implemented within the Directorate General of Pharmaceuticals and Medical Devices. This study aims to determine the implementation of CMS using the McKinsey 7S model, and analysis of strategies with SWOT and QSPM to obtain the best alternative strategies to improve CMS implementation. The method used is descriptive qualitative using primary and secondary data. The results of the study reveal that CMS implementation has been going well, although system errors, transaction failures and third parties still cannot make non-cash payments. The best alternative strategy that can be applied to institutions is to prepare SOPs, improve the quality of financial human resources, and carry out regular CMS evaluations. Thus, the implementation of CMS Banking within the Directorate General of Pharmaceuticals and Medical Devices still needs to be refined by considering the results of alternative strategies so that CMS implementation can be better in realizing clean, transparent and accountable financial management.</em></p> Fithriyah Susanti Aos Kuswandi Dwi Putranto Riau Copyright (c) 2023 Fithriyah Susanti, Aos Kuswandi, Dwi Putranto Riau https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-17 2023-12-17 11 2 311 332 10.30656/sawala.v11i2.7559 Collaborative Governance Dalam Pencegahan Pernikahan Usia Anak Di Kabupaten Bojonegoro https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7688 <p><em>This research aims to find out and describe how collaboration occurs in preventing child marriage in Bojonegoro Regency. This type of research is descriptive research using a qualitative approach with four informants as research subjects. Where this subject is determined through a purposive sampling technique based on several criteria. The focus of this research is on initial conditions, institutional design, facilitative leadership and collaboration processes. Data was obtained from interviews, statutory regulations and documents related to research. The data analysis technique goes through three stages; data condensation, data presentation and conclusion drawing. Test the credibility of the data by conducting a member check. The results of the research show that collaborative governance in preventing child marriage in Bojonegoro Regency has gone quite well. Although there are several aspects that are not yet optimal in implementation, namely institutional design, facilitative leadership and face-to-face dialogue. There is an imbalance of power and resources in the initial conditions. Based on the research results, researchers recommend to the government, especially DP3AKB, to create leadership conditions that are able to empower non-government stakeholders, at least holding regular meetings once every three months to find out developments and problems related to child marriage prevention activities that have been implemented by related parties.</em></p> Putri Herlinia Erika Septi Wulandari Musta'ana Musta'ana Copyright (c) 2023 Putri Herlinia Erika, Septi Wulandari, Musta'ana https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-18 2023-12-18 11 2 333 352 10.30656/sawala.v11i2.7688 Implementasi Kebijakan Program Bantuan Pangan Non Tunai Di Desa Karyasari Kecamatan Banyuresmi Kabupaten Garut https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7752 <p><em>Non-Cash Food Assistance (BPNT) is a type of social food assistance provided by the government to Beneficiary Families. BPNT distribution is done to alleviate poverty. The purpose of this study is to explain the execution of the non-cash food assistance program policy and to examine the supporting and inhibiting elements for the policy's implementation in Karyasari Village, Banyuresmi District, Garut Regency. This study employs qualitative research methodologies, which are evaluated in terms of process, results, and policy implications. The Non-Cash Food Assistance strategy has been implemented successfully in Karyasari Village. This is seen in the execution of proper policy standards and targets, resources that support aid distribution, communication across organizations, and implementing agents that understand field conditions.</em> <em>A robust communication mechanism, dependable human resources, and coordination among involved parties are factors that enable the operation of the Non-Cash Food Assistance policy. However, there are still obstacles impeding the execution of the Non-Cash Food Assistance program, such as beneficiaries of help who are not on target and information that is not well received due to the individuals receiving aid's low education.</em></p> Lia Juliasih Siti Sovi Kustiara Rostiena Pasciana Copyright (c) 2023 Lia Juliasih, Siti Sovi Kustiara, Rostiena Pasciana https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-19 2023-12-19 11 2 353 363 10.30656/sawala.v11i2.7752 Public Service Motivation Dalam Mewujudkan Desa Bebas Stunting : Studi Kasus Desa Mongpok https://e-jurnal.lppmunsera.org/index.php/Sawala/article/view/7904 <p><em>Stunting is a health and development issue that necessitates collaboration across sectors and active engagement of the community. Using a qualitative case study approach, this study seeks to investigate the impetus behind public service efforts to accelerate stunting reduction in Mongpok Village, Cikeusal District, Serang Regency. The information was gathered via in-depth interviews. Participating in public services about stunting in Mompok village, including midwives, nutrition workers, family planning instructors, PKK cadres, and the village administration, comprised the research informants. Utilizing PSM (Public Service Motivation) theory, the data were examined. In light of the research findings, the village government demonstrates commendable motivation towards public service through its attentiveness and concern for the issue of stunting, collaboration and accountability among diverse stakeholders, ingenuity, and capability to enhance services</em></p> Rethorika Berthanila Ahmad Zainuri Rahmi Mulyasih Ahmad Sururi Rachmi Yulianti Copyright (c) 2023 Rethorika Berthanila, Ahmad Zainuri, Rahmi Mulyasih, Ahmad Sururi, Rachmi Yulianti https://creativecommons.org/licenses/by-nc-sa/4.0 2023-12-31 2023-12-31 11 2 364 374 10.30656/sawala.v11i2.7904